FAQs
General FAQs
1. I need my order urgently, can I pickup after ordering?
Yes, you may pickup after ordering but do call to check for stock availability before coming down.
Call us at +(65) 6384 3830 or WhatsApp Us at +(65) 8779 8695
We are located at Novelty BizCentre #06-08, 18 Howard Road, Singapore 369585
Monday to Friday, 9.30am to 6pm. After Hours/Weekends: By appointment
2. Do you have a physical shop?
We do not have a retail shop but we have a showroom where you can walk in to pickup your orders or try out products. Location of showroom is Novelty BizCentre #06-08, 18 Howard Road, Singapore 369585. If you need help choosing the right equipments for your usage, you may talk to us at +(65) 6384 3830 or whatsapp us at +(65) 8779 8695
3. How much is shipping?
Shipping is calculated by weight. (Bulky items are excluded e.g. backdrop paper.)
| J&T Express (Tracked) | |
| Weight | Price |
| Less than 5kg | $3.2 |
| 5.01-10kg | $4.5 |
| 10.1-20kg | $5.5 |
| Singpost Normal Mail (Untracked) | |
| Weight | Price |
| 0.01-0.02kg | $0.30 |
| 0.021-0.04kg | $0.37 |
| 0.041-0.1kg | $0.60 |
| 0.11-0.25kg | $0.90 |
Shipping fee for Seamless Background Paper
| Seller Delivery | |
| Qty | Pricing |
| 1 | $30 |
| 2 | $35 |
| 3 | $45 |
| 4 | $55 |